How to change the Administrator password on your IP Office phone system

One of the first things you should do when taking over the management of your new Avaya IP Office phone system is to change the default password of the Administrator account. This account is used to make changes to the configuration of the system and you do not want unauthorised users getting access.

Run the Avaya IP Office Manager application

You will be presented with the Configuration Service User Login box into which you need to enter your details in order to login to the Avaya IP Office Manager.

The default Service User Name for this is Administrator

The default Service User Password is Administrator

Note: both the username and the password are case sensitive and the A in Administrator is capitalised.

This is one password that you want to make sure you change.

Click on File | Advanced | Security Settings

This will open up a dialog box called Security Service User Login. You need to enter the security service username and password to logon as a user that is authorised to make password changes. If you haven’t changed this account….

The default Service User Name is: security

The default Service User Password is: securitypwd

Again Note: both the username and password are case sensitive and this time the s in security is lowercase.

Expand the Service Users section and click on the Administrator user.

On the right column you will see the button to change the password. Click on this and set a new password.

OK the change.

Nearly done…..You just need to make sure that the change is fully applied or next time you try to log in as the Administrator account it will still be using the old password.

Click on the OK button at the bottom right of the screen to Apply all changes.

Before you close the application make sure you save the changes.

Go to File | Save Security Settings.

Hope you found this article useful.